Ask about your home

Describe what you have seen

Your details are passed on to one independent subsidence specialist, who may pay us when the enquiry is passed on. Nothing is payable to us by you, other quotations remain open to you at any time, and our privacy notice says more about how your details are used.

Havering

Get help with subsidence in your home

A crack in the wall or a door that sticks does not always mean serious trouble. Describe what you have noticed at your home and a specialist will review it. They can tell you whether the movement needs attention now or simply monitoring over time.

  • No cost to ask
  • No obligation to proceed
  • Specialists who know Havering ground
Quaint English family home with red brick and car in Farnham.

What you do and what the specialist does

You only need to describe the problem you have noticed. The specialist handles the assessment, the diagnosis and any work that follows. Your part takes a few minutes; theirs takes the training and the equipment.

What a specialist does

  1. Read the description and decide if a site visit is needed
  2. Visit the home to examine the walls, floors and surrounding ground
  3. Identify the cause of the movement using level surveys and soil checks
  4. Explain the findings and recommend a course of action if one is required
  5. Carry out the agreed repair work and monitor the result afterwards

What you do

  1. Write down where the crack or movement is and roughly how wide it is
  2. Mention when you first noticed it and whether it has changed since then
  3. Send those details through the form on this page

How a specialist reads the signs at your home

The order matters because cheaper causes must be ruled out before anyone considers foundation work. A leaking drain mimics subsidence perfectly, so checking pipes comes before digging trial holes or installing monitoring pins.

  1. Visual inspection of cracks

    The specialist maps where cracks appear, measures their width and notes their direction. Diagonal cracks tapering toward a window suggest different movement than horizontal ones running along a mortar course.

  2. Drainage and pipe survey

    A camera goes down the drains to look for fractures or blockages. Escaping water washes soil away from footings, causing settlement that looks identical to clay shrinkage until the leak is found.

  3. Tree and root assessment

    Roots from nearby trees extract moisture from clay subsoil. The specialist measures distances between trunks and walls to determine if seasonal drying is pulling the ground away from the foundations.

  4. Level and plumb survey

    Precise measurements across floors and walls show whether the whole structure tilts or just one section drops. This separates historic settlement from active movement that requires intervention.

  5. Trial holes and soil sampling

    Small excavations beside the footing reveal the soil type, its moisture content and the depth of stable ground below. This determines which repair method suits the site.

If early checks point to a simple leak, deeper investigation stops until the pipe is fixed and the ground recovers.

Tell someone what you have noticed at your home

Sending details costs nothing and commits you to no work. You are asking a specialist to look at the symptoms you have described and say whether they warrant a visit. That is all.

Send your details

After you send it

  1. A specialist reviews the description you provided about your home
  2. They call or email to ask follow-up questions if anything is unclear
  3. If a visit is warranted, they arrange a time to come and inspect